![]() ![]() (i) two hours (for any flights up to 1,500 kilometres).2) When you are offered rerouting to your final destination on an alternative flight pursuant to points 1.1.2 and 1.1.3 above, and its arrival time does not exceed the original flight's scheduled time of arrival by:.TAP Air Portugal can prove that the cancellation was caused by extraordinary circumstances that could not have been avoided even if all reasonable measures had been taken.You were informed of the cancellation less than 7 days before the scheduled departure time and you were offered rerouting allowing you leave up to 1 hour before the scheduled departure time and reach your final destination up to two hours after the scheduled arrival time.You were informed of the cancellation between 2 weeks and 7 days before the scheduled departure time and you were offered rerouting allowing you leave up to 2 hours before the scheduled departure time and reach your final destination up to four hours after the arrival time or.You were informed of the cancellation at least 2 weeks before the scheduled departure time.Note 2: Whenever a city or region is served by several airports and TAP Air Portugal offers you a flight to an airport alternative to that for which the booking was made, TAP Air Portugal will bear the cost of your transfer from the alternative airport to the airport for which the booking was made or to another close-by destination agreed with you. also apply to passengers whose flights are included in an organized trip, except for the right to a refund when arising from Directive (EU) 2015/2302. Note 1: The provisions set out in point 1. 3) rerouting under similar conditions to your final destination, at a later date at your convenience, subject to seat availability.2) rerouting to your final destination under comparable transport conditions at the first opportunity.1) reimbursement within seven days (in cash, by bank transfer, bank check or, with your written consent, by travel vouchers and/or other services) of the total fare for the part or parts of the journey not travelled and, if the flight is no longer justified in terms of your original travel plan, for the part or parts of the journey already travelled and, in the latter case and if applicable, a return flight (at the first opportunity) to your first point of departure. ![]()
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